ATIPXpress
The Ultimate COTS Solution for Government ATIP Management
 
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ATIPXpress integrates critical functions to deliver services on time and save on processing costs.

Total integration of ATIP Management functions

Request Management
Requests and complaints can easily be entered into the system from written or electronic sources. Institutions with multiple ATIP offices can create and track requests for each office and collect and report workload data. With the Internet module, requests can be submitted and processed directly over the Internet.

Correspondence Management
Provides options for printing or e-mailing acknowledgements, program group call-outs and develop letters in MS Word or WordPerfect for standardized institutional responses, and any other authorized correspondence.

Document Management
Open architecture provides a standard web-based platform that can be adapted to electronic document management platforms such as Documentum, Hummingbird and OpenText Livelink.

Fee/Payment Management
The Fee Structure Manager manages fee structures by calculating payments required for search, preparation, and reproduction based on institutional and Treasury Board Secretariat policy.

Document Redaction, Review and De-Classification
Includes a complete advanced electronic redaction toolset for search, retrieval and redaction, ATIA and PA exemption and exclusion codes are quickly and easily noted within the redactions for easy reference and compliance reporting. The redaction toolset includes multi-layer redactions, rectangle and polygon redaction shapes, stamping, sticky-notes and comments.

Reporting
Automatically generates required annual ATIP reports (in seconds), fee reports, and audit trail reports.
Detailed Feature Descriptions:
Access
  • Web-based
  • Integrated with JAWS
  • Keystroke shortcuts
Correspondence Templates
  • All correspondence sent and received is tracked in respective case folder
  • Electronic signature integration with ApproveIt
  • Memo templates (internal agency usage)
  • Merge fields automatically populated with case information
  • Requester templates (corresponding with requester)
  • Send and receive correspondence to and from a case folder
  • View, modify and delete correspondence from case folder
  • MS Word, WordPerfect and RTF correspondence editor integration (provides word processing features & functions including spell check, track changes, insert comments, etc.)
Custom Fields
  • Three requester custom fields
  • Five request custom fields
  • Five document custom fields
  • Five electronic reading room custom fields
  • Mark custom fields as "Required"
  • Attribute searches on custom fields
  • Generate reports using custom fields attributes
Document Management
  • Add and delete documents to DM
  • Full-text multi-lingual search (including images)
  • Keyword search
  • Attach and scan documents
  • Conversion tool
    • Image tools
    • Zoom in & out
    • Best fit, fit to width, fit to height, actual size, rotate left-right,flip left-right
    • Deskew
    • Page navigation (first, last, next, previous, and go to)
Email Notifications
  • Automatic assignment notification
  • E-mail invoice
  • E-mail correspondence
  • E-mail request for documents
  • E-mail delivery of responsive documents
Fees and Invoicing
  • All fees tracked for annual compliance reporting
  • Automatic calculation of figures
  • Create multiple invoices
  • Custom invoice annotation
  • Define agency fee rates
  • Define fee incurral rules
  • Fee waiver tracking and alerts
  • Payment, refund and balance tracking
  • Prepare cost estimations
  • Unlimited fee item creation
Help Options
  • Online searches (full-text and index)
  • Download user manual from application
  • Technical / User Support desk
Integration
  • Hummingbird, Documentum and other DM / RM systems
Privileges / System / File Cabinet / Case
  • Parent / child relationship
  • Control configuration management by users or groups
  • Remove icons from view of unauthorized users or groups
  • Control access to each file cabinet type
  • Regulate classified/unclassified documents
  • Control access to request types by users or groups
  • Assignments to unauthorized users restricted
Redaction Tool
  • Rectangle and polygon tools
  • Apply, modify and delete redaction codes
  • View and print as opaque, transparent or translucent
  • Add and view comments
  • Add, edit and delete backcolor and forecolor
  • Format font size and style
  • Move redaction comments to anywhere on page
  • Redact page in full
  • Annotations
  • Page numbers
  • Create, modify and delete multiple layers of redactions
  • "Burned in" redactions
Reports, Custom Reports, Ad Hoc
  • Request reports
  • Requester reports
  • User reports
  • Request for documents reports
Reports, Annual Compliance
  • Standard (cover page version)
  • Standard by region
  • Standard with detail by agency, region and component
  • Section 69 Schedule
Reports, Billing
  • Bad debtors
  • Pending fees
  • Case - processed cost - fees
  • Invoice details report
Reports, Final Action/Document
  • Use exemption codes to generate reports
  • Document - Case Reports
  • Document Inventory Reports
Reports, General
  • Export all report types (Excel, Word, CSV, HTML)
  • Save, name, retrieve and modify searches
  • Saved reports
    • Private reports per user
    • Share reports with individual users or groups
Reports, History
  • Individual or range of cases
  • View action history
  • Log-in and audit reports
Request, Requester Types
  • Unlimited agency-defined request and requester types
  • Track all required types for annual compliance reporting
  • Track request types not reported for annual compliance
  • Custom case format number for each request type
Request for Document
  • Electronically request documents from program offices, directorates, institutes, departments, etc.
  • Send correspondence with request
  • Attach request letter to request for documents
  • Set due dates for request for documents responses
  • Set automatic alerts (reminders) of due dates
  • Track entire history of request for documents
  • Generate ad hoc reports
Request Tracking
  • Track all request metadata
  • Search and view duplicate requests
  • Search and view similar requests
  • Track multi-track type (simple, complex, expedite)
  • Billing and shipping information
  • Track case priority (low, normal, high)
  • Amount requester willing to pay (relates to fee alerts)
  • Track third party contact information
  • Track single or multiple requested items
  • Track review status of request
  • Attach and scan softcopy of documentation into case folder (e.g. request letter, expedite, fee waiver documentation)
  • Action history tracked for each request
  • Create alerts (reminders) to perform specific tasks
  • Track notes by user, date, time and action
  • View all correspondence sent or received for request
  • Document Review Log provides workspace for reviewers
  • View all responsive documents
  • View screen capture of delivery package
  • View all associated appeals from original case folder
Requester Tracking
  • Track all requester metadata
  • Associate requester with category (public, academia, business, etc.)
  • Requester history in one click
  • View all requests for requester regardless of status
  • View only snapshot of previous requests details
  • View outstanding balance of each request
Runs on
  • SQL, Oracle and MSDE
Search
  • Full-text search (including images) in DM
  • Full-text duplicate request search
  • Attribute searches
Security
  • Password protection
  • Controlled login attempts
  • Application timeout
  • Active Directory available
  • Define features tracked for audit
  • Archive / purge audit trails
  • Audit trail ad hoc reports
System Configuration
  • Set target date from received, screened or assigned date
  • Calculate target date using business or calendar days
  • Set default processing time
  • Fiscal year configuration
Workflow Automation
  • Perform Next Action button evaluates status of request and displays:
    • Next logical workflow action
    • All other permissible workflow actions
 
 
 
 
 
 
 
 
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