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Maintaining compliance with the Acces to Information Act and the Privacy
Act is a major challenge for government institutions. In addition to
responding to requests, they need to collect and analyze data pertaining
to complaints made by requesters. Information such as the basis of
complaints, the status of complaints, complaint findings, turnaround
times and geographic distribution of complaints, is critical for
analysis and reporting. ATIPXpress supports this function with simple
yet powerful features for meeting such requirements.
With the tide of legislation and the volume of requests rising,
government agencies need a comprehensive FOI and ATIP solution.
ATIPXpress understands and meets their needs. |
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ATIPXpress speeds case processing and legal compliance. |
| Challenges |
ATIPXpress Solution |
| One of the main problems with ATIP
implementations is institutional delay in responding to requests. |
Speeds processing and delivery |
| The system of processing fees and fee
waivers are subject to complaints and cause delay in service. |
Calculates fees and tracks invoices |
| Lack of comprehensive reporting data
delays decision making and performance measurement. |
Instantly generates reports using
requests and processing data |
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